Vivek Singh

2024-05-16 17:42:06
BLOG VIEWS : 405

Top 6 Cloud Customer Relationship Management (CRM) Software’s:




  • Top 6 Cloud Customer Relationship Management (CRM) Software’s:

     

    A cloud-based CRM (or cloud CRM) is CRM software hosted on the cloud. It can be accessed from any device, enabling users to access the same information at the same time. Customer relationship management (CRM) is the process of managing interactions with existing as well as past and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

     

    Here is a list of top 6 cloud customer relationship management software’s.

     

    1. Social CRM / Agile CRM

     

    Monitor your brand. Capture leads. Run social campaigns.

     

    Social CRM means two different things. Luckily, Agile CRM does them both! On one hand, social media CRM is the practice of using social media services, techniques and technology to enable businesses to engage with their customers. This includes everything from social monitoring to social media automation. On the other hand, it’s an actual type of software, a CRM (usually cloud-based) that integrates with popular social channels such as Twitter, Facebook and Google Plus to pull social media posts and profiles onto contact pages for complete contact data.

     

     Visit here to explore-

     

    https://www.cloudexpertsweb.com/view_solution.php?solution_id=59&category=vCustomer%20Relationship%20Management

     

    2. Zoho CRM

     

    Everlasting customer relationships are built on the world's favorite CRM.

    Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates.

     

    To know more about Zoho CRM visit-

     

    https://www.cloudexpertsweb.com/view_solution.php?solution_id=61&category=vCustomer%20Relationship%20Management

     

    3. Freshworks CRM

     

    Everyone in favor of a smarter CRM, say “AI”

     

    Built on the next-generation customer engagement platform, Freshworks CRM helps break internal silos and deliver personalized experiences across marketing and sales. The AI-powered CRM enables sales and marketing professionals to better understand customers with the right customer insights at the right time across each touchpoint. The CRM includes salesforce automation, marketing automation, chat, and telephony all in one solution.

     

    We have explained it in detail. Visit the below link to know all the details about Freshwork CRM.

     

    https://www.cloudexpertsweb.com/view_solution.php?solution_id=77&category=vCustomer%20Relationship%20Management

     

    4. Freshchat

     

    ‘Wow’ your customers at their fingertips.

     

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster.

     

    Visit the following link to know more about Freshchat-

    https://www.cloudexpertsweb.com/view_solution.php?solution_id=79&category=vArtificial%20Intelligence,ChatBot,Customer%20Engagemen

     

    5. RealtyJuggler

     

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  • AI-ML